Enterprise Integration Across an Aged Care Technology Ecosystem
Connected clinical, rostering, billing, and quality systems into a unified integration architecture for a multi-state aged care group.
The Challenge
A multi-state aged care group operated six disconnected systems—resident management, rostering, payroll, finance, clinical documentation, and quality reporting. Manual data transfers caused errors, delayed reporting, and significant operational overhead across 25 facilities.
Our Approach
We designed an event-driven integration architecture using Azure Service Bus, REST APIs, and standardised data contracts. Our .NET development company implemented integration services with retry policies, dead-letter handling, and comprehensive observability—connecting all six platforms into a cohesive data flow.
Outcomes
- Eliminated 90% of manual data reconciliation processes
- Real-time data synchronisation across clinical and operational systems
- Reduced integration-related incidents by 75% in the first six months
- Scalable integration platform supporting future system acquisitions
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