SQL Server Performance Engineering for a National Aged Care Provider
Diagnosed and resolved critical database bottlenecks affecting quality reporting and resident management across 40+ sites.
The Challenge
A national aged care organisation experienced severe SQL Server performance degradation during monthly quality indicator reporting cycles. Blocking queries, outdated indexing strategies, and poorly optimised stored procedures caused reporting jobs to exceed SLA windows, impacting NQIP submission deadlines.
Our Approach
Our SQL Server consulting Australia team conducted a full performance baseline, analysed wait statistics and execution plans, redesigned indexing strategies for high-volume reporting tables, and refactored critical stored procedures. We implemented query store monitoring and established ongoing performance governance practices.
Outcomes
- 85% reduction in peak reporting job duration
- Eliminated blocking incidents during monthly reporting cycles
- Improved NQIP submission reliability across all sites
- Established performance monitoring framework for proactive management
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